Raised in Montana, Amber Macki is a Director of Legal Operations who is passionate about creative problem-solving, teaching and mentoring others, and building efficient systems. With a background in social work and case management, she entered the legal industry with a desire to help people. She finds the legal industry the perfect place to combine empathy with technical skills and knowledge.
Amber has worked in the administrative field for over 15 years and brings a high level of energy to the legal arena. She specializes in streamlining obsolete processes and procedures for the digital age. Working closely with attorneys and paralegals to solve problems, it is her mission to optimize their tasks and amplify their efficiency.
Amber is passionate about operations because of her ability to positively impact every member of the legal team as well as every client. Providing attorneys with solutions and support that allow them to practice more efficiently and, in turn, provide better services to their clients is the root of operations, and she takes pride in seeing the team’s efforts help individuals across the firm every day.
Beyond the day-to-day operations, Amber uses her compassion, listening skills, and solution orientation to quickly address her clients’ pain points and implement solutions that will provide lasting relief. Her proudest achievement so far has been the systems and teams she has built throughout her career. She loves working with diverse teams to improve technical skills and empower others to solve problems.
In her years with Gravis Law, she has built and refined many processes, including an attorney onboarding and offboarding system that has reduced the time and frustrations across teams and allowed for an improved experience for clients.
When she’s away from the office, Amber enjoys watching sports, caring for her plant babies, camping, and paddle boarding with her pup.
- B.S., History and Psychology, Evergreen State College
The key to success is to work collaboratively to find solutions that are simple and efficient. Maintaining consistent habits and developing systems that are repeatable and straightforward allow for reduced error and better outcomes for everyone.